Multi-Tech Services
IT support, CCTV and repairs
Multi-Tech Services assesses computers and related electronic equipment affected by events such as power surges, liquid exposure or impact damage. The resulting written report records the equipment, observed condition, technical findings and practical repair or replacement recommendation.
An insurance damage report should distinguish the equipment, the reported incident and the technical condition found during assessment. We document the available identifying details, relevant observations and whether a repair appears practical based on the damage and available information.
The insurer remains responsible for the claim decision. A technical report supports that process but does not guarantee approval or payment.
Bring the affected equipment and power accessories where safe to do so, together with the approximate date and description of the incident. Serial numbers, proof of purchase, photographs and the insurer or broker requirements can help make the report more useful.
Do not repeatedly power on equipment that is wet, visibly damaged or suspected of surge damage. Contact us first if you are unsure how it should be handled.
Share the insurer or broker instructions, affected equipment and description of the event.
Submit the device and relevant accessories, identifying details and supporting documents where available.
The condition, symptoms and relevant findings are recorded during the assessment.
The report summarises the findings and repair or replacement recommendation for submission with your claim.
No. The report provides technical findings for the insurer to consider. The insurer applies the terms of the policy and makes the final claim decision.
Contact us with the equipment type, make, model and reported damage. We will confirm whether it falls within the equipment we can assess.
Bring the insurer or broker instructions, proof of purchase if available, identifying details, incident information and any relevant photographs or correspondence.
Include your location, the equipment details and the result you need. We will confirm the appropriate next step and service availability.